Privacy Policy
Privacy Policy
1. Introduction
Welcome to The Flower Studio by Roo. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and make purchases.
2. Information We Collect
2.1. Personal Information: When you place an order or sign up for our newsletter, we collect personal information such as your name, email address, delivery address, and payment details.
2.2. Usage Data: We may also collect information about your visit to our website, including your IP address, browser type, and pages you view. This helps us understand how you use our website and improve your experience.
3. How We Use Your Information
3.1. Order Processing: We use your personal information to process and fulfil your orders, including handling payments and delivering products.
3.2. Customer Support: Your information may be used to respond to your queries and provide customer support.
3.3. Marketing: With your consent, we may use your email address to send you promotional offers and updates about our products. You can opt out of marketing communications at any time by following the unsubscribe instructions in the emails.
3.4. Website Improvement: We use usage data to analyse website performance and make improvements.
4. Sharing Your Information
4.1. Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering orders. These providers are bound by confidentiality agreements and are not permitted to use your information for any other purpose.
4.2. Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety, or that of others.
5. Data Security
We take reasonable measures to protect your personal information from loss, theft, misuse, and unauthorised access. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
6. Your Rights
6.1. Access and Correction: You have the right to access and update your personal information. If you wish to review or correct your information, please contact us using the details below.
6.2. Deletion: You can request that we delete your personal information, subject to certain exceptions required by law.
6.3. Complaints: If you have any concerns about how we handle your personal information, you have the right to make a complaint to the Information Commissioner’s Office (ICO).
7. Cookies
7.1. Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site and improve functionality.
7.2. Managing Cookies: You can manage cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at umar@theflowerstudiobyroo.co.uk
The Flower Studio by Roo
Dried Flower Care GUIDE
TLC TIPS
Keep them away from direct sunlight or heat
Dried flowers are delicate and prolonged exposure to direct sunlight and heat can cause them to fade or become brittle. Find a spot in your home that receives indirect light or use curtains to filter the sunlight.
Dust them regularly
Just like any other decorative item in your home, dried flowers can accumulate dust over time. Gently dust them with a soft brush or use a hairdryer on the lowest setting to blow away any dust particles.
Avoid high humidity
Dried flowers are more prone to moisture damage in humid environments. Keep them away from areas with high humidity, such as bathrooms or kitchens. If you live in a humid climate, consider using a dehumidifier in the room where you display your dried flowers.
Handle with care
Dried flowers are delicate, so handle them with care. Avoid touching them too much or placing them in high-traffic areas where they may get bumped or knocked over.
Enjoy their beauty
Dried flowers are a unique and long-lasting way to add beauty to your home. Take the time to appreciate their intricate details and the memories they represent. Each bouquet is a work of art that can bring joy to any room.